NEWS  Security  December 12, 2023  Reading time: 2 Minute(s)

Max (RS editor)

In recent days, numerous reports have surfaced online regarding a critical issue stemming from a recent Avira antivirus update. Users across both Windows 10 and Windows 11 platforms are experiencing a complete system freeze upon startup when the Avira application initiates. This problem extends to SSDs, including both NVMe and SATA variants, with potentially graver consequences for users relying on traditional hard disk drives (HDDs).

Complaints gathered from affected users consistently describe a scenario where, despite initial system responsiveness upon booting into Windows, the entire system becomes unresponsive and unusable as soon as Avira loads. Task Manager, accessed by some users during the brief operational window, revealed CPU and RAM usage spiked at 100%, indicating a severe system resource strain.

The issue has been linked conclusively to Avira, with numerous users reporting resolution after uninstalling the antivirus program. For those affected, a recommended solution involves rebooting Windows into Safe mode and navigating to Control Panel > Programs and Features > Uninstall a program to remove Avira. Although this might raise concerns about malware protection, Windows Defender is poised to take over, ensuring continued security.

Curiously, the official Avira Support X handle on Twitter remains silent on the matter, and the latest Avira module release notes lack any mention of the reported issue. Speculations abound that the weekend release of the problematic update may be a reason behind the delayed response from Avira in addressing the root cause.

As users contemplate switching to alternative antivirus solutions, it's essential to consider Avira's track record. Despite the recent setback, the antivirus software has consistently ranked among the top performers in the latest malware protection evaluations. While a solution is awaited from Avira, affected users are urged to follow the uninstallation procedure for relief and explore alternative security options if deemed necessary.

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