NEWS  Smartphones  February 3, 2024  Reading time: 2 Minute(s)

Max (RS editor)

When customers unwrapped their new Galaxy S24 series smartphones, many were met with an unexpected disappointment: the vivid mode didn't quite deliver the vibrant colors they had come to expect from Samsung's flagship devices. Reddit threads buzzed with complaints, users lamenting the perceived drop in color saturation compared to previous Galaxy S models. However, recent insights suggest that this deviation from the norm was not a flaw but a deliberate design choice by Samsung.

Upon investigating the matter and seeking clarification from Samsung, it became evident that the company had intentionally adjusted the colors and brightness of the Galaxy S24 series to offer users a "more accurate and comfortable viewing experience". While some users initially mistook this adjustment for a defect, Samsung's Spain branch confirmed that it was a conscious decision to enhance the device's display technology:

"We have adjusted the colors and brightness of Galaxy S24 series products to provide more accurate and comfortable viewing during use. Some changes have been made to the display technology to provide a more natural viewing experience, so users may notice differences in color depth compared to older devices. This display behavior is an intentional color adjustment and is not a product defect, so it can be used safely."

In the statement, released to Teknófilo, a Samsung representative explained that the changes were aimed at providing a more natural viewing experience, even if it meant sacrificing some of the vividness traditionally associated with Samsung's displays. This intentional calibration, although divergent from previous iterations, was intended to align with evolving consumer preferences and market trends.

Acknowledging the importance of user feedback, Samsung emphasized its commitment to continuously improving the user experience through software updates. However, it was made clear that the current display calibration, including the subdued colors in vivid mode, was not likely to be altered in the near future. This information, however, is in contrast to what Samsung apparently initially declared, promising a software fix for the problem to user affected by faded colors on their displays. 

 SOURCE: TEKNOFILO | IMAGES: SAMSUNG