NEWS  Google  January 23, 2024  Reading time: 2 Minute(s)

Max (RS editor)

Google Pixel users are facing a new storage challenge after updating their devices with the latest January 2024 Google Play System update. Numerous reports indicate that users are encountering difficulties accessing their phones' internal storage, leading to a range of issues such as camera crashes, file display errors, and even failures in saving screenshots.

Affected Devices

The storage complaints are not confined to a specific model but span across the entire Pixel lineup. Users of Pixel 8, Pixel 7, Pixel 6, Pixel 5, and Pixel Fold have reported encountering this persistent issue.

History Repeats

This isn't the first time Pixel users have faced such challenges. In October, a storage bug affected Pixel devices running Android 14, specifically targeting users with multiple profiles on their phones. Google addressed this issue in November, but unfortunately, the January Play System update appears to have reintroduced the problem.

Google's Response

In response to the emerging crisis, Google has acknowledged the issue. According to statements made to 9to5Google, the company is actively looking into the bug. However, as of now, there is no official word on when a fix will be rolled out. Moreover, it remains uncertain whether Google will consider pulling the January update, which has not yet reached a substantial number of users.

Precautionary Measures

For Pixel users who have not applied the January 2024 Google Play System update, it might be prudent to wait until Google provides clarity on the situation and potential solutions. If you have already installed the update and are experiencing storage issues, a suggested workaround is to deactivate multiple profiles on your phone.

Checking Your Pixel's Update Status

To determine whether your Pixel phone has the January 2024 Google Play System update, navigate to Security and Privacy > System & Updates > Google Play System Update. This step will help users identify the version they are currently running and stay informed about potential fixes.

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